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Funeral Service Etiquette

Funeral Service Etiquette

Flowers sent to the funeral home serve as a tribute at the service of the deceased. They add decoration, beauty, fragrance and life to a somber event. They are symbolic not only of love and sympathy, but also of eternity and immortality. Throughout the world, funeral flowers have played an important role in funeral customs because of their fragrant beauty and comforting qualities. In ancient times, tradition called for loved ones to use flowers and herbs to anoint the bodies of the deceased, while aromatic flowers and plants were used to decorate the burial site. Today, flowers remain one of the most beautiful ways to express our condolences when words fail us. Need help getting started? Shop our Funeral Collection by location, color or price. Or read on for more helpful information.



What's the difference between "funeral flowers" and "sympathy flowers"?

Flowers for the funeral service go to the funeral home. The arrangements are often large and formal and provide decoration and serve as a tribute to the deceased. They will look best in a funeral home and at graveside services. Funeral flowers are usually not addressed to a particular loved one of the deceased but are intended, instead, as a way to pay respect to the deceased themselves. Funeral flowers should never be sent to the home as they can be upsetting to grieving people when sent to home or office.

Sympathy flowers go to the home of the deceased. They should be addressed and sent directly to a loved one of the deceased (family member, friend, acquaintance or business associate) who has suffered a recent loss. They are usually smaller or mid-sized floral arrangements that look good on end tables or used as centerpieces. Plants also make a great sympathy choice because they provide a lasting reminder of your thoughtfulness and serve as a keepsake in memory of the recipient's loved one.



I just heard the sad news… Is it too late to send funeral flowers?

No matter when you hear the sad news, sending flowers is always appropriate. If you still have time, you can choose to send a flower arrangement to the funeral service or if you already missed the funeral, then you could send a plant, food basket or sympathy flowers sent to the home of the surviving family members.



The obituary says "In lieu of funeral flowers," but I still would like to send flowers – is this appropriate?

As part of making funeral arrangements, family members sometimes request a charitable donation is made "in lieu of flowers". We think you should make the contribution, however it is also acceptable if you decide you would also like to send flowers to the funeral service. Your donation will honor the family request and the flowers will add beauty, fragrance and life to a somber event.

Heavenly Heights Bouquet


I am unsure on what to say and how to sign the card.

Most enclosure cards are pre-printed with messages like "Deepest sympathy" or "With love and sympathy." All you need to do is sign your name. You should use your first and last name to avoid confusion for the family. If there are a group of names, you should spell each one for the person taking the order to make sure he or she has the correct information. Also, take a look at our Suggestions for Writing Sympathy Card Messages page.



We collected money among the people in our office to send flowers. How do we sign the card?

When sending flowers from a group, sign the card with the name of the business or group or use the individual names on the card. Try to keep the name list as concise as possible. You might want to get a larger greeting card and have everyone sign it as you collect the contributions. Then bring the card to the flower shop and they can attach it to the design you are sending. Also, take a look at our Help Writing Card Messages page.



I'd like to send flowers to the memorial that can also be enjoyed at the viewing and church service.

For multiple day services, it is best to send flowers that will be designed in a container with water or floral foam. This will keep the flowers fresh for the longest possible time. Design styles include vase arrangements, baskets and container designs. Plants are also an excellent choice as they may be enjoyed in the home long after the services are over. Browse our Funeral Bouquet Collection for ideas.

Peaceful White Lilies Basket


Is it appropriate to send flowers for the casket?

The tradition of adorning the casket with fresh flowers is typically reserved for the closest family members, often the deceased's children or those making the funeral arrangements. For that reason, it is recommended that you inquire with the family before ordering a gift of flowers for the casket.



Are there certain types of flowers that are not appropriate for sending to a funeral service?

Every flower when tastefully arranged is appropriate for expressing condolences. Designs that are going to a memorial or funeral service usually have larger flowers to create dramatic tributes. These might include gladioli, snapdragons, lilies, standard chrysanthemums, carnations and roses. Small-scale flowers in mid- to small-size designs are usually used for sending to the home. Only family members who are arranging the funeral should order flowers for the casket. You may also want to browse:

Sympathy Etiquette for Different Religions
Types of Sympathy Plants/Flowers and their Meaning

Sentiments of Serenity Spray Lavender Reflections Spray


I'd like to send a colorful, less somber arrangement that celebrates life.

A funeral service is as much about gaining closure following a death as it is about celebrating the delight and energy the deceased brought to life. For that reason, selecting vibrant, colorful and bright funeral flowers are just as appropriate and can add a joyful note of remembrance to an otherwise somber occasion.

A New Sunrise Spray


I am not certain where the service is being held. Can you help me?

Don't worry, if you have the name of the deceased and the funeral home, The Sympathy Store will coordinate with the local florist for you. You can trust that we will take good care of your order and get your arrangement to the funeral on time.



I want to provide an arrangement for the service, but I don’t know what the set-up will be that day.

Consider a funeral standing spray or wreath designed on a freestanding easel, which allows your floral tribute to be easily moved around on the day of the service.

Strength & Solace Spray


I want to honor our loved one at the church service in a symbolic way

While there are many Christian symbols that pay thoughtful tribute at a funeral service, one of the most striking is the traditional cross. A classic emblem of memorial and faith provides a lovely focal point. Browse our Guide to Honoring Different Religions and Cultural Customs at funerals.

Divine Peace Bouquet